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Straight answers.
Everything people ask before booking a demo, in one place. Every answer stays visible; nothing is hidden behind a click.
Getting started
How long does it take to go live?
Our standard turnaround is 14 days from when you complete your onboarding form. Most clients are live faster.
What do I need to get started?
Just your business name, services, service area, logo, and a few photos. We handle everything else. Most clients are onboarded in one 30-minute call.
Do I need to be technical?
Not at all. The onboarding form is simple, the review call is a conversation, and after that we handle everything.
What if I already have a website?
We can replace it, improve it, or keep it and layer the follow-up system on top. We'll look at what you have and tell you honestly what makes sense.
What happens on the demo call?
It's a 20-minute conversation, not a pitch. We look at your current online presence, show you a rough mockup for your trade and area, walk through the system live, and give you a clear price. If it's not a fit, no hard feelings.
Pricing & plans
Is there a setup fee?
No. Every plan includes setup at no extra charge. The monthly price is the only price.
Is there a contract or long-term commitment?
Monthly plans are month-to-month and cancel anytime with 30 days notice. Annual plans are billed at a discounted rate over a 12-month term. Your first 60 days are covered by our money-back guarantee.
Can I change plans later?
Yes. You can upgrade or downgrade at any time. If you upgrade mid-month, we'll prorate the difference.
How does the 60-day guarantee work?
If you're not satisfied with Atlas Connect in the first 60 days of your subscription, you may request a full refund. It applies to every plan, monthly or annual. Details are in our Terms of Use.
Are there discounts for multiple locations?
Yes. Elite plan clients with multiple locations qualify for bulk pricing. Contact us for a custom quote.
Ownership & cancellation
Do I own my website and domain?
Your domain and any content you provide are yours from day one, always. After 6 consecutive monthly payments, you keep business-use rights to the delivered client-facing website if you cancel. Atlas Connect retains the underlying templates, systems, automations, and methods. Full details are in our Terms of Use.
What happens if I cancel?
Monthly plans cancel with 30 days notice, with no further charges after your final billing period. Annual plans can be cancelled but remaining months are non-refundable. You always keep your domain, content, and customer data.
The system
Does missed call text-back need a new number?
We can work with your existing business line or set up a dedicated tracking number. Either way your personal cell stays private.
Does the AI Receptionist sound like a robot?
It sounds natural and professional, and it's trained to match your business tone. Callers know they're interacting with an automated system, but the experience is helpful and human. Available on Pro and Elite plans.
Can you guarantee I'll rank #1 on Google?
No, and we'd encourage you to be skeptical of anyone who does. What we do is build the strongest possible local search foundation: proper structure, fast pages, schema markup, and location-targeted content.
What tools does Atlas Connect integrate with?
Elite plans include native integrations with Jobber, ServiceTitan, and QuickBooks, and we can connect many other tools through our integration layer. Ask about your stack on the demo call.
Question not answered?
Call, text, or book a demo. A real person answers, and if we're not the right fit we'll say so.
Or call (864) 640-4284