Privacy Policy.

Last updated: January 1, 2026

1. Overview

Atlas Connect Solutions LLC ("Atlas Connect", "we", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. By using our website or services, you agree to this policy.

2. Information We Collect

Information you provide directly:

• Name, email address, phone number, and business information submitted through contact or demo request forms
• Billing and payment information processed through our payment provider
• Business content (logo, photos, service descriptions) provided during onboarding

Information collected automatically:

• IP address, browser type, and device information when you visit our website
• Pages visited, time spent, and referring URLs via analytics tools
• Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

• Deliver and improve our services
• Process payments and manage your account
• Communicate with you about your account, updates, and support
• Send marketing communications (you may opt out at any time)
• Analyze usage patterns to improve our platform
• Comply with legal obligations

4. SMS Communications & Text Messaging

By providing your phone number and submitting a contact form, demo request, or booking form on our website, you consent to receive text messages (SMS) from Atlas Connect Solutions LLC related to your inquiry or account. These messages may include demo booking confirmations and reminders, follow-up messages regarding your service inquiry, onboarding updates and account-related notifications, and responses to inquiries you initiate.

Message frequency varies based on your interactions with us. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS communications at any time by replying STOP to any text message from us. After opting out, you will receive one final confirmation message and no further texts will be sent. To opt back in, reply START. For help, reply HELP to any message or contact us at [email protected].

We do not share your phone number or personal information with third parties for their marketing purposes. Your contact information is used solely to fulfill your service request and communicate with you about that request.

5. Information Sharing

We do not sell your personal information. We share data only with:

• Service providers who help us operate the platform (payment processors, hosting providers, analytics tools). These providers are contractually required to protect your data.
• Third-party integrations you authorize (e.g., Jobber, ServiceTitan, QuickBooks) when you connect them to your account.
• Legal authorities when required by law or to protect the rights and safety of Atlas Connect and its users.

6. Data Retention

We retain your data for as long as your account is active and for a reasonable period thereafter for legal, accounting, and business purposes. Client-provided content (logos, photos, business information) is returned or deleted upon written request following account closure.

7. Cookies

Our website uses cookies to improve your experience, analyze traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect site functionality. We use Google Analytics and similar tools that place cookies to track aggregate usage data.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to our legal obligations
• Opt out of SMS communications at any time by replying STOP to any text message we send
• Opt out of email communications by following the unsubscribe instructions in any email we send

To exercise these rights, contact us at [email protected]. We will respond to valid requests within 30 days.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active clients of material changes via email. Your continued use of our services after notification constitutes acceptance of the updated policy.

12. Contact Us

Questions or concerns about this Privacy Policy? Contact us at [email protected] or write to us at Atlas Connect Solutions LLC, Greenville, SC.